Contact Us

Have a question, found a bug, or want to suggest a feature?

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Report a Bug

Found a platform that isn't working? Let us know which URL failed and what error you saw.

bugs@puresave.my.id
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Feature Request

Have an idea to make PureSave better? We'd love to hear it.

features@puresave.my.id
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Legal / DMCA

Copyright concerns or takedown requests. We respond within 48 hours.

legal@puresave.my.id
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General Inquiry

Anything else — partnerships, press, or general questions.

hello@puresave.my.id

Response Time

We typically respond within 1–3 business days. For urgent issues, please include as much detail as possible — the URL you tried, the error message, and your browser/device.